Ordering Information and Return Policy

Gentle Grooming Techniques DVD

DVDs ordered through Create Space will be subject to their policies.

For DVDs purchased directly from Fidos & Felines, Inc. ALL SALES ARE FINAL ON DVDs, unless returned in original packaging, including exterior shrinkwrap. Returns will be accepted within 7 days from date of shipment.

In the rare event that you find a problem with your DVD after opening it, please contact us immediately to arrange for a like item exchange.

GENERAL INFORMATION for items purchased directly from Fidos & Felines, Inc.

No returns can be accommodated after 7 days for any reason. To return an item, you must first obtain a Return Authorization Number. Any returns without a prior authorization will be refused. Return shipping costs are the responsibility of the purchaser.

To obtain a Return Authorization Number call (321) 639-7064 with an explanation for your return. All returns are subject to a 15% re-stocking charge unless they are the result of our error. No returns are accepted "Freight Collect" or COD.